About Membership

Do I need an admission fee?
An admission fee of 250 yen is required when registering for the first time.
Is there any age limit to stay at CoCoNe?
If you are under the age of 7 years or under elementary school age, you stay is free. But if you are in elementary school or above the age of 7 years you need pay for staying.
Do I need to bring any document for registration?
Please be sure to bring your passport.

About using the CoCoNe

Can I use a credit card or electronic money?
Credit cards (VISA, DC, MASTER), electronic money (Kitaca, Suica, PASMO, tolCa, manaca, ICOCA, SUGOCA, nimoca, Hayakaken) and Ginren cards can be used. (JCB and American express card is not acceptable)
Are there any restrictions on usage time depending on age?
In accordance with `The reglulations about healthy upbringing of youth`, customers under 18 years old are unavailable after 11:00P.M. Cannot be used even when accompanied by a guardian.
Is it possible to use even under age of elementary school?
Guests under the age of elementary school must be accompanied by a guardian.
Can I reserve a room?
Please consult the store.
Are there women-only rooms?
There is no floor for women only, but all rooms have security with a private key. Please rest assured to use being a alone woman.
Can I use Wi-Fi on my laptop or smartphone?
Wi-Fi / Wireless LAN connection is provided free of charge. LAN cable connection is not allowed for security reasons.